Return & Refund Policy

At SareeMehfil, every saree is carefully handpicked, quality-checked, and packed with the utmost care before dispatch. We strive to ensure that every order reaches you in perfect condition.

Please read our Refund & Return Policy carefully before placing your order.

1. No Returns Policy

As each saree is selected and packed with great attention to detail, all purchases made through SareeMehfil are considered final.

We do not accept returns or exchanges for reasons including:

Change of mind
Preference for a different colour or design
Personal liking or expectation
Incorrect orders placed by the customer

2. Refund & Replacement Eligibility

Refunds or replacements are offered only under the following circumstances:

Undelivered Orders: If your order is not delivered due to an issue on our part or by our courier partner.
Damaged Product on Delivery: If your saree is received in a visibly damaged condition. Clear photos and an unboxing video are required for verification.

3. How to Raise a Claim

To report an eligible issue, please contact our customer support within 48 hours of receiving your order.

Kindly provide:

Your Order Number
A brief description of the issue
Clear photos and an unboxing video as proof

Claims made after 48 hours of delivery will not be considered.

4. Refund & Replacement Process

Once your claim is reviewed and approved:

You may choose either a replacement (subject to product availability) or a full refund.
Refunds will be processed within 5–7 business days to your original payment method.
Approved replacement orders will be shipped at no additional cost.

5. Important Information

Refunds and replacements are applicable only for undelivered or transit-damaged products.
Slight variations in colour may occur due to screen settings, lighting, or photography and are not considered defects.
As many of our sarees feature handcrafted elements and artisanal weaving, minor irregularities are part of their authentic craftsmanship and should not be treated as defects.
By placing an order with SareeMehfil, you acknowledge and agree to this Refund & Return Policy.